THE PROCESS AND THINGS TO NOTE (AKA - Terms and Conditions)
During our chat we’ll determine exactly what it is you’re after and your requested timeline. This can be face-to-face or online. Following that, I’ll send you a Letter of Engagement to sign.
Depending on the job size, this may include a request for a 50% deposit. Please deposit directly into my account as per the attached invoice. And note that large projects can be broken down into mile-stone payments.
Once the project is complete, I will shoot through the inventory and invoice. There is an allowance made for two free revisions, with all fees due within 7 days.
Training sessions will require a 50% deposit upon booking, and I will send an invoice for the remaining fee on the day of the event.
If there is a sudden need for considerable revision, or the parameters of the project change, the cost may increase. For example, if we need to meet again. A rush fee of 25% may apply if something is introduced as a matter of urgency.
Any work which requires a monthly retainer (for instance, regular newsletters, blogging, virtual social media management) requires monthly payment up front. If the client wishes to cancel the work at any time before the agreed contract is completed, they will be liable for the next month’s payment.
When you provide material to KTB Communications for use in your project, you warrant and agree that you have obtained all necessary rights and permissions to use and/or reproduce that material.
KTB Communications has sole and exclusive ownership over materials, documents and works introduced, provided, or created during your project. Put another way, all the intellectual property that is generated by KTB Communications as a result of your project, remains with KTB Communications. Upon receipt of final payment, KTB Communications will grant you a non-exclusive licence to use and reproduce the materials for the purpose of your project but not for any other purpose.
By proceeding, you acknowledge that KTB Communications retains the right to use any material (including audio recording and film) that it has produced.
KTB Communications agrees to keep the material supplied by the client for the purposes of the project confidential.
If KTB Communications has been engaged to assist with social media the information provided must be lawful, accurate, and had permissions granted. KTB will not be liable for any disputes that arise out of the use of such content, commentary that follows, nor guarantee that a social media strategy will result in an increase of website traffic, user engagement or revenue.
KTB Communications has Professional Indemnity and Public Liability Insurance.
If a project is cancelled prior to completion, KTB Communications will send an invoice for the work completed to date.
Should KTB Communications ever need to cancel a job before it begins, KTB Communications will return any deposit made.
Each party indemnifies the other in respect to all loss, damage, claim, liability, cost, or expense suffered by the discloser arising from any breach of this agreement.
WEBSITE DISCLAIMER/CONDITIONS OF USE:
KTB has ownership of all content posted to this website, along with the right to reproduce or share this content.
While KTB Communications will make every effort to include accurate and up-to-date information on the website readers should not rely solely on this content. Any decision you make or reliance you place on such material is strictly at your own risk.